DIRECTORY OF INFORMATION AND SERVICES

If you are experiencing economic abuse from a current or former partner, or you are still dealing with the consequences of abuse, there are organisations that can support you. This directory provides links to some of these. The services listed below can be filtered by state or territory, or by category. Read about the categories of support available.

Please note: This directory is not exhaustive and is focused on national, state and territory organisations. There are many more organisations operating locally that you may also find useful. Larger organisations can often refer you to these services - or ask your local council. Inclusion in this Directory does not represent an endorsement by CWES.

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  • Legal

    Victoria Legal Aid

    VLA helps people with their legal problems and is focused on protecting the rights of Victorians and representing those who need it the most. Mon to Fri 9.00am to 5.00pm

    http://www.legalaid.vic.gov.au/

    1300 792 387

    Victoria

  • Indigenous, Legal

    Victorian Aboriginal Legal Service

    VALS provides referrals, advice/information, duty work or case work assistance to Aboriginal and Torres Strait Islander peoples in Victoria.

    https://vals.org.au/

    1800 064 865

    Victoria

  • Financial assistance, Indigenous

    Indigenous Australians Centrelink Info

    Information on Centrelink payments and services for Indigenous Australians. Mon to Fri 8.00am to 5.00pm

    https://www.servicesaustralia.gov.au/individuals/indigenous-australians

    1800 136 380

    New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, Australian Capital Territory, National

  • Financial assistance

    Child Support – Services Australia

    The federal government agency that assesses, collects and makes child support payments. Mon - Fri 8.30am to 4.45pm (Or call the automated Child Support Information Line 24/7 on 131 107)

    https://www.servicesaustralia.gov.au/individuals/child-support

    131 272

    New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, Australian Capital Territory, National

  • Financial assistance

    Centrelink – Services Australia

    Centrelink is a federal government agency delivering social security payments and services to Australians. Families payments: Mon - Fri 8.00am to 8.00pm Crisis payments: Mon to Fri 9.00am to 5.00pm

    https://www.servicesaustralia.gov.au/individuals/centrelink

    136 150 (Families Payments), 132 850 (Crisis Payment)

    New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, Australian Capital Territory, National

  • Legal

    Women’s Legal Service Victoria

    WLS is not-for-profit organisation that has been providing free legal services to women experiencing disadvantage to address legal issues arising from relationship breakdown or violence. Tue and Thu 5.30pm to 7.30pm

    https://www.womenslegal.org.au/

    1800 133 302, 8622 0600

    Victoria

  • Legal

    Women’s Legal Service NSW

    WLS NSW is an independent non-profit organisation which provides legal advice and casework for women in NSW. Tue and Thu - limited hours

    https://www.wlsnsw.org.au/

    1800 801 501

    New South Wales

  • Indigenous, Legal

    Aboriginal Legal Service (NSW/ACT)

    ALS does legal work in criminal law, children’s care and protection law and family law.  

    https://www.alsnswact.org.au/

    1800 733 233 (Care, Protection and Family Matters)

    New South Wales, Australian Capital Territory

  • Legal

    Legal Aid NSW

    Legal Aid NSW helps people with their legal problems. Their legal services include legal advice, help at court and family dispute resolution. Mon - Fri 9.00am to 5.00pm (excluding public holidays)  

    http://www.legalaid.nsw.gov.au/

    1300 888 529

    New South Wales

  • Financial assistance

    No Interest Loans Scheme (NILS)

    No Interest Loans (NILS) provide individuals and families on low incomes with access to safe, fair and affordable credit. Operates during business hours

    https://nils.com.au/

    13 64 57

    New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, Australian Capital Territory, National

  • Financial wellbeing

    MoneySmart

    MoneySmart is a federal government initiative that helps Australians take control of their money and build a better life with free tools, tips and guidance.  

    https://moneysmart.gov.au/

    New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, Australian Capital Territory, National

  • Debt help

    National Debt Helpline

    Professional financial counsellors offer a free, independent and confidential service to people with debt problems. Mon - Fri 9.30am to 4.30pm

    https://ndh.org.au/

    1800 007 007

    New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, Australian Capital Territory, National